Privacy Policy

Last updated: July 14, 2026

At Skyline Hotel & Casino, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and digital communication channels, including Facebook Messenger.

1. Information We Collect

We may collect the following information:

First and last name
Phone number
Email address
Hotel reservation and accommodation information
Information related to events, promotions, dining, or casino services
Information voluntarily provided through forms or chat, including Messenger
Technical information, including IP address, browser, and device information

2. How We Collect Information

We collect information when you:

Complete forms on our website
Request information or make a hotel reservation
Subscribe to our newsletter or promotions
Contact us through Facebook Messenger or other Meta platforms
Interact with an automated chatbot
Browse or interact with our website

3. How We Use Information

We use your information to:

Contact you and respond to your questions or requests
Process and manage hotel reservations
Provide information about accommodations, dining, events, promotions, and casino services
Send updates and promotional communications when authorized
Automate responses through chatbot and communication tools
Improve our services and user experience
Measure website activity and advertising campaign performance
Comply with legal and regulatory requirements

4. Use of Third-Party Tools

We may use third-party services such as:

Meta platforms, including Facebook, Instagram, and Messenger
Hotel booking and reservation platforms
Email marketing and communication services
Automation and chatbot systems
Website analytics and advertising tools
Payment and transaction processing providers

These third parties may collect and process information in accordance with their own privacy policies.

5. Sharing of Information

We do not sell your personal information.

We may share information only in the following circumstances:

With technology providers necessary to operate our website and services
With booking, payment, communication, or marketing service providers
To process reservations or respond to your requests
To comply with legal or regulatory obligations
To protect the rights, property, or safety of Skyline Hotel & Casino and its guests
With your explicit consent

6. Protection of Information

We implement reasonable technical and organizational security measures designed to protect your information against:

Unauthorized access
Loss or alteration
Improper disclosure
Misuse of information

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. User Consent

By using our website or interacting with us through Messenger or other digital communication channels, you acknowledge this Privacy Policy and authorize the use of your information as described herein.

When required, we may request separate consent for cookies, advertising technologies, promotional emails, text messages, or other specific uses of your information.